voice banking

Account access is a call away with Mya Voice Bot

With fast, convenient, and secure access to nearly all your accounts, Mya, United’s Voice Bot can be accessed from anywhere and at any time of day or night – right from your phone by calling (888) 982-1400.

Some of the most common questions our Voice Bot can assist with include:

• What’s my balance?
• When will the hold be taken off my check deposit?
• Where is my nearest branch or ATM?
• What checks have cleared my account?

Get started with Mya Voice Bot

Enrollment to use Mya Voice Bot is not necessary, however Members will be required to authenticate themselves if they are requesting secure personal information. If you’ve never used Mya Voice Bot and are requesting secure information you will be asked to create Phone ID & PIN, which can be stored for future authentication. If it’s your first-time using Mya Voice Bot, simply say “I don’t have one” and you will be walked taken through the steps to create these.

• Phone ID – must be between 4 to 10 numbers. United recommends Members use their phone number, however you can select any combination of numbers.
• PINs – must be between 4 to 5 numbers in length.

Forgot your Phone ID or PIN?

Call our Member Service Center at (888) 982-1400 during normal business hours and ask to speak with a Member Service Advisor.